Q. When will I receive my tax receipt?
A. Offline tax receipts will be issued within four to six weeks after the event for donations of $20 or more. In order to receive a tax receipt the donor's name and address must be completed and legible. Tax receipts for credit card donations will be issued in the name of the cardholder. Corporate or company donations, must include a contact name in which to direct the tax receipt to.
Online tax receipts will be issued immediately for all amounts to the email address provided during the online donation process.
Q. I have lost my original tax receipt and require a duplicate. What do I do?
A. You can login to your JDRF account and reprint receipts by clicking your name on the bar at the top and “Donations Given.” For corrections, please contact firstname.lastname@example.org.
Q. I made an online donation and cannot open my tax receipt.
A. Electronic tax receipts are sent in PDF format. If you currently do not have Adobe Reader on your computer, you will not be able to open the attachment. You can download a free copy of Adobe Reader by clicking here: install adobe reader. If you are still unable to open a tax receipt, please contact email@example.com.